Why Verge Business Services?

Why not? We have worked very hard to offer the best product possible to our customers. Below you will find what sets Verge Networks apart from the rest. Click ‘more’ for further information on any of the topics.

	No charge no obligation consultation with you [even if you have never used us before] on any computer related product or service; from how things work to what options are best for your organization.		more
	We know you probably aren’t a computer expert. Frankly, you don’t have to be; that’s our job. We love answering peoples’ questions and no matter how simple or complex, we are here to help. Besides, we give the best kind of help too: free help. You can call us or contact us here to ask any questions, setup a phone consultation or schedule an on-site audit of your current systems.
	Flexible pricing means you choose the pricing that best works for you: by the hour, by incident, per computer, per user and proactive support plans.		more
	By the hour: means you pay us hourly and we complete whatever is needed. By the incident: means you pay us to fix problems specifically regardless of how long it takes us. Per computer support plans: you pay a monthly fee for each covered computer and any service time required for that machine is covered. Per user support plans: you pay a monthly fee for each user in your company, and any service time required on any business computer they use is covered. Proactive support plans: also available, includes monitoring of all of your systems and a fixed amount of service time each month to insure quality operation. If there is a solution that better fits you company’s needs, let us know and we will work with you to find something that fits. Consider us the ‘one size fits all’ computer company [except we actually fit, unlike other items brandishing that label]. We will also gladly discount for contractual agreements.
	We support and repair systems from any manufacturer.		more
	Surprisingly, all computer systems work in fundamentally the same ways regardless of the brand, type, age or price. That means we can work effectively on anything. This is good because you don’t have time to call around, and you don’t need to. Computers: fundamentally the same; Verge Networks: fundamentally different.
	After hours and weekend calls at no additional charge.		more
	Believe it or not, there are a few people that use computers to conduct business, and most of those people cannot be without them during business hours. We understand that and thus make ourselves available on nights and weekends for any services that can’t be completed during the day. We work up to 9:30pm on weekdays and limited hours on Saturday at no additional charge. Special arrangements can even be made for overnight jobs like new system rollouts or comprehensive upgrades. Unlike banks, we are actually open when you need us.
	Pick-up and drop-off services.		more
	What? You don’t like people you don’t know sitting at your desk while you stand, all the while having important work to do? Maybe you would rather unplug everything [taking special note of where everything was plugged in], drive out of your way, fight traffic, find a parking spot and carry that dusty computer all the way inside just to fix a little problem. And then do it all over again only to find out that you can’t remember how to plug everything back in. Relax, we’ll come pick it up, fix it at our facility, return it to you and reconnect everything for you. Full service: because you deserve it.
	Discounted pricing for contractual based work.		more
	We heard once that business in today’s market needs some computer IT support. We aren’t sure we buy into this funny-business, but just incase we are glad to negotiate more generous pricing based on the establishment of an agreement to be your only IT provider of support, repair, or any IT related services, as well as on-site part / full time outsourced IT staff. Obviously, as shown above, we give you great flexibility in how we bill for our time and services. For contract work we can be even more flexible as terms are set on a per client basis and are negotiable.
	No travel charge to your location.		more
	You don’t get paid to drive to work, why should we? Our Central Ohio service area includes all of Franklin County and most of all the surrounding counties. If you are located in that area, then voila: free travel. [Not, “You just won a cruise!” free travel; but, “Hey, we’re here and didn’t charge you a ridiculous amount of money to drive a little,” free travel.] Click here to learn about our service areas.
	Response times often less than 1 hour.		more
	In a perfect world, we would always be there right away. Clearly, that is an impossibility. That won’t stop us from trying. We urge you to remember that each of us have several appointments every day and our families like it when they see us sometimes too. Regardless, we are committed to doing what it takes to fix your problems and the more urgent they are the higher priority we will make them. For emergency calls, it is always our goal to make it there in under an hour. We don’t have sirens, but that would be cool.
	Experience with clients in all fields and of all sizes.		more
	Each company, like a person, is uniquely different and thus has different needs. We are sensitive to those needs and will adjust to best fit your particular needs as a Verge client. Further, we have worked with companies as small as 1 person to some of the nation’s largest retailers. This experience allows us to understand the different needs of each company. Some say, “to-mae-to,” some say, “tom-ah-to”; we say, “Don’t put them in your computer.”
	We guarantee all of our work.		more
	Seems simple enough, I know, but still is something worth mentioning. So there, we mentioned it. If you aren’t 100% satisfied, we’ll make it right, even if that means making another trip out. We are committed to your satisfaction and will settle for nothing less. [If we did, that might make us like the other companies.]
	Clear understandable communication.		more
	RAM. Cache. Bus. RAM is something you do in bumper cars. Cache is what you get from an ATM. Bus is what you ride to work when you don’t want to drive. Computer words are a foreign language—one you don’t need to know. That’s why we communicate clearly, without all the lingo, using analogy whenever necessary. We don’t want to confuse you, so we won’t. How’s that for understandable?

Convinced? Contact us to set something up.
How can we help your business? See our examples.
Time to see our products, packages and services? See all that we do.